Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, the drone of its money is worth, but the app is buggy, I write specifically for the model e520s. Throw and hang out, waiting for an update, I'm happy with the purchase.
Bad drone doesn't work well can't stand in the air, takeoff i Falls at 20 seconds, i understand that engines or varied aren't in good condition very disappointed with purchase, since it was a gift i e left wrong
All superstition, everything works, delivery less than a week
Norms to start with. On good photo/video quality do not count
1 week delivery very good service. package too light the box was broken
Good product description. Good quality. First flight with some wind, worked well and with a flying right. Still not tested all but looks fine. Very satisfied. Ordered on Monday fourth-it was delivered. Very good service.
Everything works.
Everything is fine, everything works.
Sending was not a hurry to say so. The box came all killed just, probably questions to the delivery service, the tests showed that without GPS he does not want to fly at all and falls and in the sides Shatat,, on but I haven't done the tests yet. The video feels 480. Although ordered 720. But something like that is not very much like 720
excellent product received very quickly but package was damaged ! must protect more the parcel for transport ! i bought 2 more
The drone came quickly, everything works, the purchase of the child is satisfied.
Cop super! So much pleasure received from management...) Advice to All-buy a quality SD card Samsung at 32GB, format in FAT32 with the size of the cluster-64KB, in the root create 3 folders "to". Shoot the rollers on the internal SD card and the quality of the video will be better than with the smart! For more or less quality buy exclusively 4K version of the copper.
Delivery 14 days to Lipetsk. for the first experience, the most that is needed! The quality of shooting is certainly not 4 K, in the afternoon 1080 exactly there is.
veramente ottimo!