Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent lamp, fast delivery, well packed. Many thanks to the store
it is an amazing product. im super happy. thank you very much store for your wonderful product. I recommend this seller and absolutely buy this ring light. I bought to 160
To Vladivostok, the parcel reached 20 days. Complete set. Packing is great. Multiple brightness modes of light. Excellent.
thankyou it was good, but i have a problem. if you can see all the pictures that i send it. i just wanna know! is this really like this? do i have to hold the ring all the time? the under part does not even fit when i try to connect it. how can we solve the problem? could you please send me the correct one that fits.
Everything as the store described. The parcel came very quickly! Two weeks before the deadline. The packing is flimsy, but everything is intact. The tripod is a little shattering, but generally good. Lamp Super! Very bright, the light is even, all modes work as it should. I hope that it will last a long time.
Arrived quickly, very good quality corresponds to what I was looking for I recommend
Looks really good. Very carefully packed too. Delivered within a week. Super! Only the desktop tripod is very thin and narrow, but it's okay!
Fast delivery, managed to Ng, which I'm very happy! Well packed, all whole, tripod steady, the lamp works, 2 colors warm and cold, brightness adjustment.
Super Good I love, the light is excellent for my work. Thank you
The lamp arrived with a stressed plafond (it feels like it cracked during installation). Talked to the store, said he would return some of the funds. And so, it works norms...
Excellent I like you very much because I arrive in good condition and fast thank you very much I recommend this product
Thought שהרינג own more big, but I loved שהמוט long just like שרציתי Arrived after weekly about, really fast
It’s nice and sturdy , I didn’t speak to the store
The feet and big and very solid. I recommend the top top top store. The light gives really strong ideal for making tutorial/photo worn.
Product came just as described, well packed and protected. The Ring light works perfectly and has 3 modes colors and luminous intensity control